:root{color:#1d2430;background:#efe8dc;font-family:Avenir Next,Segoe UI,sans-serif;line-height:1.4;--ink: #1d2430;--muted: #667085;--line: #e7dfd2;--paper: #fffdf9;--navy: #172033;--teal: #0f6e62;--amber: #b86e00}*{box-sizing:border-box}body{margin:0}button,input,select,textarea{font:inherit}button{cursor:pointer}a{color:var(--teal)}.shell{min-height:100vh;display:grid;grid-template-columns:248px 1fr}.nav{background:var(--navy);color:#f7f3ea;padding:22px 14px 28px;display:flex;flex-direction:column;gap:4px}.brand{padding:4px 10px 18px}.brand strong{display:block;font-size:20px;letter-spacing:-.03em}.brand span{color:#b7c0cf;font-size:13px}.nav button{display:flex;align-items:center;gap:8px;width:100%;text-align:left;background:transparent;color:#d7deea;border:0;padding:11px 12px;border-radius:12px}.nav button.active{background:#fffdf9;color:var(--navy);font-weight:650}.nav button:hover:not(.active){background:#ffffff14}.main{padding:22px 24px 40px}.top{display:flex;justify-content:space-between;gap:12px;align-items:flex-end;margin-bottom:18px}.top h2{margin:0;font-size:28px;letter-spacing:-.04em}.top p{margin:4px 0 0;color:var(--muted)}.who{display:flex;align-items:center;gap:10px}.avatar{width:36px;height:36px;border-radius:50%;display:grid;place-items:center;background:#17352f;color:#fff;font-weight:700}.grid{display:grid;grid-template-columns:repeat(4,1fr);gap:12px}.card{background:var(--paper);border:1px solid var(--line);border-radius:18px;padding:14px 16px 12px;box-shadow:0 8px 24px #1720330a}.card span{display:block;color:var(--muted);font-size:13px}.card strong{display:block;margin-top:6px;font-size:32px;letter-spacing:-.04em;font-variant-numeric:tabular-nums}.card.good{background:#f3faf6}.card.warn{background:#fff8ee}.card.bad{background:#fff4f2}.card.live{background:#f3f7ff}.panel{background:var(--paper);border:1px solid var(--line);border-radius:18px;padding:16px;margin-top:14px;box-shadow:0 8px 24px #1720330a}.panel h3{margin:18px 0 8px}.panel-head{display:flex;justify-content:space-between;gap:12px;align-items:center;flex-wrap:wrap}.panel-head h2,.panel h2{margin:0;font-size:18px}.scroll{overflow:auto}table{width:100%;border-collapse:collapse;font-size:14px}th{text-align:left;color:var(--muted);font-weight:600;font-size:12px;letter-spacing:.04em;text-transform:uppercase}th,td{padding:11px 8px;border-bottom:1px solid #f0eadf;vertical-align:middle}tr.clickable{cursor:pointer}tr.clickable:hover{background:#faf7f1}.empty{color:var(--muted);padding:18px 4px}.row{display:flex;gap:8px;flex-wrap:wrap;align-items:center}input,select,textarea{border:1px solid #ddd4c6;border-radius:12px;padding:10px 12px;background:#fff;color:var(--ink)}input:focus,select:focus,textarea:focus{outline:2px solid #c9ebe4;border-color:var(--teal)}.primary{background:var(--teal);color:#fff;border:0;border-radius:12px;padding:10px 14px;font-weight:650}.ghost{background:#fff;border:1px solid #ddd4c6;border-radius:12px;padding:10px 14px}.note{background:#fff6df;border-radius:12px;padding:10px 12px}.error{color:#9c341f;margin:0}.pill{display:inline-block;border-radius:999px;padding:3px 8px;background:#efeae2;font-size:12px;font-weight:700;letter-spacing:.01em;white-space:nowrap}.pill-CONFIRMED,.pill-SYNCED,.pill-RESOLVED,.pill-SUCCEEDED{background:#dff5e8;color:#0d6b3d}.pill-DECLINED,.pill-FAILED,.pill-TECHNICAL_FAILED{background:#ffe4df;color:#9c341f}.pill-HUMAN_REQUESTED,.pill-CALLBACK_REQUESTED,.pill-PENDING,.pill-OPEN{background:#fff1d6;color:#8a5a00}.pill-INCOMPLETE,.pill-NEEDS_REVIEW,.pill-IN_PROGRESS,.pill-CONNECTED{background:#e7f0ff;color:#1d4f91}.pill-NOT_ATTEMPTED,.pill-NOT_QUEUED,.pill-NEW{background:#efeae2;color:#5c564c}.detail{display:grid;grid-template-columns:1.1fr .9fr;gap:14px;margin-top:14px}.kv{display:grid;grid-template-columns:140px 1fr;gap:6px 10px;margin:0}.kv dt{color:var(--muted)}.kv dd{margin:0}.login-screen{min-height:100vh;display:grid;grid-template-columns:1.1fr .9fr;background:var(--navy)}.login-copy{color:#f7f3ea;padding:64px;display:flex;flex-direction:column;justify-content:flex-end}.login-copy h1{font-size:52px;line-height:.95;letter-spacing:-.05em;margin:0 0 12px}.login-copy p{max-width:420px;color:#c5cedb;font-size:18px}.login-card{background:#efe8dc;display:grid;place-items:center;padding:24px}.login-card form{width:min(420px,100%);background:#fff;border-radius:24px;padding:28px;display:grid;gap:12px}.login-card h2{margin:0}.login-card input{width:100%}.loading{min-height:100vh;display:grid;place-items:center;color:var(--muted)}@media(max-width:980px){.grid{grid-template-columns:repeat(2,1fr)}.detail,.login-screen{grid-template-columns:1fr}.login-copy{padding:32px 24px 8px}.login-copy h1{font-size:36px}}@media(max-width:800px){.shell{grid-template-columns:1fr}.nav{position:sticky;top:0;z-index:2;flex-direction:row;overflow:auto;padding:10px;gap:6px}.brand{display:none}.nav button{width:auto;white-space:nowrap}.main{padding:14px}.top h2{font-size:24px}.kv{grid-template-columns:1fr}}